Book Description: For undergraduate Police Management/Supervision courses. Makes an ideal resource for promotional testing and teamwork effectiveness.This innovative text explores ideas and methods police managers can use to instill a winning attitude in their employees and successfully lead their agency toward quality and excellence of service. Using a highly interactive approach, it seeks to chip away at constricting operational levels and barriers within the organization itself, and between the organization and the community it serves.Paul Whisenand has been a management trainer and consultant for over 30 years.