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Book Description:Part one: 0787940194 The Performance Consultant's Fieldbook Chapters 5-9 Pfeiffer, 1998 Part Two: 0787911089 Handbook of Human Performance Technology: Improving Individual and Organizational Performance Worldwide Chapters 1-5, 8, 10, 12, 14, 26-31, & 38. Pfeiffer 1999
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