ISBN 9780060849665 | 0060849665 Textbooks - "Punching In The Unauthorized Adventures of a Front&Line Employee" by Frankel Alex Frankel Alex

Authors: Frankel - Alex Frankel - Alex
ISBN 10: 0060849665
ISBN 13: 9780060849665
Edition: First Edition
Release: November 20, 2007
Format: Hardcover (240 pages)
List Price: $24.95
More Details

List Price: $24.95

Tags: Business & Investing, General,

Book Description:
Curious to know just what happens behind the "employees only" doors of big companies, journalist Alex Frankel embarked on an undercover reporting project to find out how some of America's well-known companies win the hearts and minds of their retail and service employees. Frankel knew the only way to find answers was to go native. During a two-year urban adventure through the world of commerce, Frankel applied for and was hired by a half-dozen companies: he proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store.At the heart of "Punching In" lies Frankel's quest to find out how some of the giants of commerce turn thousands of average job applicants into loyal - even fanatical - workers. How do they identify and recruit workers who will best fit their companies? How do they indoctrinate employees into their corporate cultures and make them perfect messengers of their brands? Along the way, Frankel pauses long enough to wonder why he is so often immune to corporate attempts to win employees over.

Filter By Condition

Used
New
Rental
eBooks
International
Local Options

Search By Location

Rental Term

Show Prices

Apply Coupons
Apply Sales Tax (estimate)

Add To My Bookbag Tweet Alert Sell Donate Contact Us

Punching In: The Unauthorized Adventures of a Front-Line Employee

Best Prices