Book Description: This MBA text, reflecting the fact that IT comprises much more than computer systems, includes coverage of communications, networks, paging devices, fax, and voice communication. Managing IT is the recurring theme, aiming to help students to understand the strategic significance and the potential impact of the subject on an organization and the related technical issues. Coverage of emerging technologies includes: electronic communications and linking; technolgical matrixing; technological leveling; virtual components; electronic workflows; and production automation and electronic customer/supplier relationships.