ISBN 9780787973513 | 0787973513 Textbooks - "The 60&Minute Active Training Series How to Resolve Conflict Effectively Leaders Guide" by Melvin L Silberman Silberman Mel Freda Hansburg Freda Melvin L Hansburg Freda Silberman Silberman Hansburg

Authors: Melvin L. Silberman - Silberman - Mel - Freda Hansburg - Freda - Melvin L.; Hansburg - Fre…
ISBN 10: 0787973513
ISBN 13: 9780787973513
Edition: 1
Release: December 3, 2004
Format: Paperback (32 pages)
List Price: $25.00
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List Price: $25.00

Tags: Business & Investing, General,

Book Description:
Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit?creating a win-win situation. How to Resolve Conflict Effectively, Leader?s Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations. Specifically, participants will learn how to:Get tension right out on the tableFigure out what?s bothering the other personCommunicate the real, underlying concerns

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The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide