Written by more than 30 experts in the field, The ASQ ISO 9000 Handbook is one of the most comprehensive resources for all your ISO 9000 questions. Featuring more than 60 chapters addressing nearly every aspect of the year 2000 revisions, this handbook provides valuable information to those seeking ISO 9000 compliance as well as those who are already registered. To help you achieve in-depth comprehension of the standards, all of the ANSI/ISO/ASQ Q9000-2000 Standards are included. On the CD ROM you will find the TC176-authored introduction and support package and the 11462-1 standard, Guidelines for Implementation of Statistical Process Control. In addition, an in-depth glossary provides thorough explanations of the terms, concepts, and management principles that are crucial to a complete understanding of an ISO 9000 quality management system. The ASQ ISO 9000:2000 Handbook does more than provide information for those seeking registration or compliance; it is also an excellent desk reference for those who want to expand their expertise on ISO 9000. From documenting your procedures to meeting customer needs, this book covers every ISO 9000-related topic.