Coaching, counseling, and mentoring - they're hot terms in current managerial lingo. But do you really understand the difference between these techniques? Do you know how important they are - and when and how to use them? Now, for the first time, there is a book that addresses all three of these crucial management tools. Coaching Counseling & Mentoring was written specifically to help you perfect these skills - and use them to improve employee performance across all levels.