This text takes a contemporary and comprehensive approach to managing organizations - it covers the major issues while paying particular attention to the "people" side of management. The book addresses the environment, strategy, structure, change, diversity, technology and operations, while paying particular attention to their effects on people and their organizations. It provides coverage of both theories of group dynamics and exploration of how teams are being implemented in modern organizations. Using real companies, cases illustrate modern management practice. Also included are examples of individual managers and organizations that have distinguished themselves either positively or negatively.