List Price: $16.95

Tags: Business & Investing, Management & Leadership, Management,

Book Description:
When Goliaths Clash is a powerful, original book that shows senior managers how to effectively manage conflict. Based on Howard Guttman's impressive consulting career and a ten-year survey of more than 300 executive teams - and packed with dozens of real-life examples from behind the doors of Johnson & Johnson, Coach, Campbell Soup, Motorola, Pfizer, and more - When Goliaths Clash combines insights into organizational dynamics with a wealth of practical advice, including how to: --Get your team strategically aligned on business goals, clarify individual roles, and establish protocols for resolving conflict. Build high-performance teams - from the senior management team on down the line - where conflict is depersonalized and treated as a business issue. Understand the roots of conflict in individual perceptual differences and organizational conditions. Develop your conflict management competencies and ability to lead hard-charging business teams. Communicate effectively in the newest, ripest sphere for dysfunctional conflict - e-mail - and minimize the damage caused by recklessly hitting the "send"button. There are numerous books on managing conflicts in the workplace. But few have addressed the debilitating conflicts that erupt in executive suites - and that trigger division and rivalry throughout the organization. When Goliaths Clash shows you how to move from dysfunctional conflict to competitive success.