Privacy on the Internet is one of the most critical topics of the e-commerce age. Many companies store information about their customers and then sell this information on. This could be construed as crossing the privacy line. This book covers the key areas of setting up a privacy plan. It looks at the viewpoint of the customer, business-to-busienss privacy issues, the role of national and state governments, the role of international organizations, developing an enterprise approach to privacy planning, the technology behind successful privacy plans, and how to measure your companies accomplishments.