The A+ Certification program was created by a consortium of companies, including Microsoft, to define baseline knowledge and skill levels for IT professionals who support hardware and software based on the Intel platform. Fully updated to cover the latest operating systems, including Microsoft Windows "RM" 2000, the "A+ Certification Training Kit", Third Edition, applies Microsoft's popular, competency-based learning format to A+ certification test preparation. Entry-level IT professionals, computer service technicians, and other computer science track students can use the kit to build real-world expertise with systems hardware and operating systems -- as they prepare for the corresponding skill areas of the A+ exam. The kit is modular and self-paced, with hands-on, skill-building exercises. The entire course is featured on CD-ROM for easy searches and reference.