Book Description: True stories of hilarious communication screw-ups in business, and how to fix them. Banish such bleeps and blunders as: -- Wasting 240 hours each year on voice mail -- Abusing Miss Reiser's eight problem words -- Spreading the "S" disease -- Forgetting where your listener is coming from Based on Todd Hunt's most requested keynote, "Communication Bleeps and Blunders in Business." Funny stuff!