MySearchLab provides students with a complete understanding of the research process so they can complete research projects confidently and efficiently. Students and instructors with an internet connection can visit www.MySearchLab.com and receive immediate access to thousands of full articles from the EBSCO ContentSelect database. In addition, MySearchLab offers extensive content on the research process itself—including tips on how to navigate and maximize time in the campus library, a step-by-step guide on writing a research paper, and instructions on how to finish an academic assignment with endnotes and bibliography. Comprehensive yet accessible, this book provides a practical introduction to the skills, attitudes, and methods required to assess the worth and value of human services offered in public and private organizations in a wide range of fields. Readers are introduced to the need for such activities, the methods for carrying out evaluations, and the essential steps in organizing findings into reports. The book focuses on smaller projects carried out by an internal evaluator (i.e., on the work of people who are closely associated with the service to be evaluated), and is designed to help program planners, developers, and evaluators to work with program staff members who might be threatened by program evaluation. Features case studies and short profiles of individual program evaluators engaged in conducting evaluations in private service agencies, foundations, universities, and federal, state, and local governments. Program Evaluation: An Overview. Planning an Evaluation. Selecting Criteria and Setting Standards. Developing Measures. Ethics in Program Evaluation. The Assessment of Need. Monitoring the Operation of Programs. Single Group, Nonexperimental Outcome Evaluations. Quasi-Experimental Approaches to Outcome Evaluation. Using Experiments to Evaluate Programs. Analysis of Costs and Outcomes. Qualitative Evaluation Methods. Evaluation Reports: Interpreting and Communicating Findings. How to Encourage Utilization. For Program Evaluators, Program Planners, Program Administrators, Public Administrators in all types of human services--Criminal Justice, Corrections, Public Health, Public Administration, Community Nursing, Educational Administration, Substance Abuse Program Administration, Social Work, etc.