Model Letters for Personal Injury Lawyers is a collection of over 200 expertly drafted, time-saving letters for use by all UK claimant personal injury lawyers in their day-to-day case administration. This second edition provides a comprehensive work flow system to guide the reader through all the stages of a personal injury claim, from initial instructions through to resolution of the claim. The letters are also designed to deal with many of the practical problems that can arise in the conduct of a personal injury claim taking account of the UK requirements of the pre-action Protocol, the Civil Procedure Rules, and relevant case law. The letters will ensure the claim progresses. Issues relating to liability, quantum, and general tactics are dealt with effectively while keeping the client fully advised throughout. The letters cover all major areas of personal injury practice and are grouped within categories such as: client care, initial steps and the pre-action protocol, evidence, quantum proceedings, trial, and appeals.