This booklet is intended for distribution to your entire frontline staff. It is focused on changing staff behaviors that sometimes compromise the quality of care they provide. Written in a punchy and entertaining style, with illustrations based on the real daily life of a CNA, this booklet addresses one of the most critical caregiving issues. This brief booklet covers all aspects of documentation for CNAs, including such issues as: What is documentation?, Why is documentation so important?, What is a standard survey?, What are the consequences of poor documentation?, How do you do documentation correctly?. Buy one of these booklets for every one of your CNAs and start correcting your documentation problems right away.