Success at A Level business studies requires strong analytical and evaluative skills. Students not only have to understand the various topics, they also have to be able to use the information. This A Level business series comprises six books, and is aimed specifically at developing the higher skills needed for exam success, whilst also providing invaluable insights into the subject. This includes coverage of business issues. The series aims to add depth to students' understanding of business studies and to maximize their performance. This book focuses on operations management and takes a detailed look at its role in businesses. It is written to develop an in-depth understanding, by highlighting analytical and evaluative issues within this area of business activity. The text also aims to reinforce and enhance essential examination skills. A numerical section analyzes case studies and numerical reports, examiners provide advice on answering questions, factfiles provide interesting and relevant information, and questions are designed to encourage students to think critically, analyze and evaluate.