As its title implies, PUBLIC ADMINISTRATION: AN ACTION ORIENTATION encourages students to take action and to become active participants in public administration. Robert Denhardt and Joseph Grubbs instruct readers on how to influence the operations of public agencies--helping them learn to affect positive changes, regardless of whether they are working outside the agency as citizens or within the agency as managers. With a strong emphasis on ethics, PUBLIC ADMINISTRATION introduces the theories and scholarly literature of the field. In addition, it increases students' chances of being effective by developing such personal and interpersonal skills as personal management, communication, delegation, motivation, and decision making. This edition includes many new non-profit examples throughout--making it equally appropriate for courses in the management of profit or non-profit organizations.