"ENTERTAINING...GRITTY, BEHIND-THE-SCENES DETAILS OF HOSPITAL OPERATIONS."--Booklist"In the prologue of this book, Echo Heron, RN, states: Nurses are able to do what they do because they are rich in the gifts of healing, compassion and love. She then goes on to illustrate that statement with 18 chapters of amusing and moving true stories of her career in critical care and in the emergency room."--Chicago Tribune"Heron gives a voice to her fellow nurses (a savvy, wisecracking, take-no-guff voice) and turns them into real people."--Seattle Post-Intelligencer"Although Heron provides enough personal detail to make the book a very good read, its importance lies in her depiction of how sick people really function, what nurses do to help them, and how little physicians, hospitals and our society understand or value that work."--The Washington Post Book WorldAN ALTERNATE SELECTION OF THE LITERARY GUILD(c)From the Paperback edition.