To learn from the events in our lives we must reflect on the situation, understand it and learn from it. In this new book Gwen Sherwood and Sara Horton-Deutsch focus on reflection in the learning process. The book explores how reflection provides a process for asking critical questions that can lead to improvements in quality and safety. It expands on current pedagogies with a learner centered focus. Exercises included in the book are adaptable to most work settings and will help guide both interactive group work as well as individual reflection that may be shared with a coach or mentor.