Book Description: No more excuses! With this essential resource, there is no more need for the agent to panic over business correspondence to his/her clients or customers. The agent simply finds the letter they want to use, makes any changes they want, inserts the client's name and address, prints, and harvests the benefits. This new time-saving resource includes a CD-ROM that provides more than 200 sample letters and e-mail messages agents and brokers can use daily in their real estate career. Agents will discover letters for all kinds of issues and scenarios, sample e-mail messages that can be copied and pasted into the agent's e-mail client software, sample buyers and sellers presentations, checklists, andforms, and more.