A survey-database approach to applied business statistics, with innovative features including the use of computer output to assist in decision making and numerous problems. Emphasis is placed on understanding and integration rather than number crunching. This fifth edition uses an actual real estate survey which includes coverage of two new communities that link topics explored in the text, simplifying the study of descriptivee statistics, probability, statistical inference and regression analysis. Database exercises accompany the real estate survey and are clearly marked with a disk icon. The text illustrates and explains the output from the statistical packages Minitab, SAS, SPSS and MYSTAT; expands quality management chapter to cover quality control and products design; and introduces meta-analysis and its advantages and disadvantages.