ENV : prod
CLUSTER : east
SERVER : va2.pricenetwork.com
image
The Big Book of Customer Service Training Games (Big Book Series)
by: Peggy Carlaw - Vasudha Deming
0070779740 / 9780070779747

Book Description:
Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the customer, how to focus on the unique needs of individual customers, how to maintain a positive attitude, and more.

The Big Book of Customer Service Training Games (Big Book Series)

Buyback (Sell directly to one of these merchants and get cash immediately)

Bookstore Payment Good Condition New Condition  
$0.58 $0.58 Sell Here
Payment:
Shipping Details: Sell Back Your Book is owned by parent company Ez Book Recycle Inc. Ez Book Recycle Inc. is no stranger to buying items online. With the first buyback website launching in February 2008, Ez Book Recycle has purchased items from more than 100,000 individuals from every state in the U.S. Free shipping with printable label.

campusbooks.com  BBB Business Review CopyScape