ENV : prod
CLUSTER : east
SERVER : va1.pricenetwork.com
image
Raving Fans: A Revolutionary Approach To Customer Service
by: Ken Blanchard - Sheldon Bowles
0688123163 / 9780688123161

Book Description:
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

Raving Fans: A Revolutionary Approach To Customer Service

Buyback (Sell directly to one of these merchants and get cash immediately)

Bookstore Payment Good Condition New Condition  
$1.75 $1.75 Sell Here
Payment:
Shipping Details: Textbooks.com Buyback pays some of the best prices, pays for shipping, and offers your choice of payment by check or PayPal. If you bought the book from Textbooks.com, they'll even pay you extra.
$0.10 $0.10 Sell Here
Payment:
Shipping Details: Bookstores.com is an online marketplace that connects buyers and booksellers in a secure environment. Bookstores.com is committed to creating a safe and reputable venue for customers to do business. Free FedEx printable shipping when you sell back your book.

campusbooks.com  BBB Business Review CopyScape