ENV : prod
CLUSTER : east
SERVER : va3.pricenetwork.com
Introduction To Real Itsm
by: Rob England
1438243065 / 9781438243061

Book Description:
This humorous book is for those who work in Information Technology (IT) and for those who have IT done to them. Service Management is all the rage in IT at the moment, hence "ITSM". The leading description of ITSM is ITIL(r). This book is not about ITIL. Really. Real ITSM(tm) is a tongue-in-cheek satirical look at what the real-life practices might be, as compared to the idealised models in frameworks like ITIL or COBIT or ISO20000 or ... "[My wife] read the introduction and said it was the first IT book that held her interest past page two" Change Manager, postal service "I experienced numerous moments of amusement, humor and outright hilarity, which made reading this book at my desk during work hours a bit difficult." Bob Grinsell For more on Real ITSM (and more samples from the book!) come to the Real ITSM world at www.realitsm.com

Introduction To Real Itsm

Buyback (Sell directly to one of these merchants and get cash immediately)

Bookstore Payment Good Condition New Condition  
$2.08 $2.08 Sell Here
Shipping Details: Cash4Books.net is a family-owned business located in Beaverton, Oregon. A reliable and trusted buyer of quality used books since 2004, Cash4Books.net has purchased over 1.7 million books from 250,000 customers. Free shipping with printable label.
$0.76 $0.76 Sell Here
Shipping Details: Bookstores.com is an online marketplace that connects buyers and booksellers in a secure environment. Bookstores.com is committed to creating a safe and reputable venue for customers to do business. Free FedEx printable shipping when you sell back your book.

campusbooks.com  BBB Business Review CopyScape