ENV : prod
CLUSTER : east
SERVER : va3.pricenetwork.com
image
Freedom from Command and Control: Rethinking Management for Lean Service
by: John Seddon
1563273276 / 9781563273278

Book Description:
"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers." An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers who are detached from employees and remote from operations. He demonstrates that decision-making based on purpose-related measures (such as putting customers first and improving services) can help managers reconnect with operations, see waste, and exploit opportunities for improvement. Through extensive case material, he differentiates between command and control and systems thinking and illustrates how the latter leads to improved service, revenues, and staff morale. He also posits that the service industry is fundamentally different from manufacturing, and shows how Toyota production principles must be transformed for application in service organizations.

Freedom from Command and Control: Rethinking Management for Lean Service

Buyback (Sell directly to one of these merchants and get cash immediately)

Bookstore Payment Good Condition New Condition  
$7.00 $7.00 Sell Here
Payment:
Shipping Details: Bookstores.com is an online marketplace that connects buyers and booksellers in a secure environment. Bookstores.com is committed to creating a safe and reputable venue for customers to do business. Free FedEx printable shipping when you sell back your book.
$6.08 $6.08 Sell Here
Payment:
Shipping Details: Simply confirm your quote, print a shipping label and packing slip, package your items, and ship them. An Amazon.com Gift Card will be deposited into your account upon receipt of items.
$4.40 $4.40 Sell Here
Payment:
Shipping Details:
$3.84 $3.84 Sell Here
Payment:
Shipping Details: Sell Back Your Book is owned by parent company Ez Book Recycle Inc. Ez Book Recycle Inc. is no stranger to buying items online. With the first buyback website launching in February 2008, Ez Book Recycle has purchased items from more than 100,000 individuals from every state in the U.S. Free shipping with printable label.
$2.62 $2.62 Sell Here
Payment:
Shipping Details: Blue Rocket Books' goal is simple: Find a new home for your used books. They pay the shipping when you sell and Blue Rocket proudly supports the following non-profit organizations: Reading is Fundamental and Solar Electric Light Fund.
$1.85 $1.85 Sell Here
Payment:
Shipping Details:
$1.80 $1.80 Sell Here
Payment:
Shipping Details: Cash4Books.net is a family-owned business located in Beaverton, Oregon. A reliable and trusted buyer of quality used books since 2004, Cash4Books.net has purchased over 1.7 million books from 250,000 customers. Free shipping with printable label.
$1.25 $1.25 Sell Here
Payment:
Shipping Details: BookByte pays cash, not credit, and takes pride in speedy payment, often within one day of processing your textbook. They pay the shipping.
$0.46 $0.46 Sell Here
Payment:
Shipping Details: Having a great customer experience is our goal. When you checkout simply print out your pre-paid USPS shipping label, pack your items and ship them to us. When we receive your items we pay you immediately by your choice of check or PayPal.
$0.25 $0.25 Sell Here
Payment:
Shipping Details: ValoreBooks.com has some of the highest sell back prices offered, free shipping to their warehouse, and more than 500,000 sellable titles.

campusbooks.com  BBB Business Review CopyScape