Leisure Programming: A Service-Centered and Benefits Approach

• Authors: Christopher R Edginton - Carole J Hanson - Susan R Edginton - Susan D. Hudson - Christophe…
• ISBN 10: 0072353899
• ISBN 13: 9780072353891
• Edition: 4
• Release: October 3, 2003
• Format: Paperback (576 pages)
• List Price: Unknown
• More Details

  Tags: Sports,

  Book Description:
  This comprehensive text addresses all three levels of leisure programming: direct service delivery; program planning, and program management. It focuses on issues related to customer service and benefits-such as providing leisure experiences, assessing customer needs, evaluating program impact, promoting positive customer and leader interactions, analyzing and implementing policies, and supervising staff.

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