Lean Six Sigma for Service How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

Lean Six Sigma for Service How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Lean Six Sigma for Service How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
ISBN 13: 9780071418218
ISBN: 0071418210
Edition: 1
Publisher: McGraw Hill Professional
Format: Hardcover (386 pages)
Released: Jul 15th, 2003
Related ISBN: 9780071436359
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