Call Center Management on Fast Forward Succeeding in Today's Dynamic Inbound Environment

Call Center Management on Fast Forward Succeeding in Today's Dynamic Inbound Environment
Call Center Management on Fast Forward Succeeding in Today's Dynamic Inbound Environment
ISBN 13: 9780965909303
ISBN: 0965909301
Edition: 1
Publisher: ICMI Inc.
Format: Paperback (281 pages)
Released: Jun 10th, 1997
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